Teena Hicks Company holds you, our customer, in the highest regard.  All of our policies regarding shipping, returns and privacy can be viewed in detail below.
 
Return Policy

  • Make your request for return by e-mail or phone before sending item.
  • Make your request for refund or exchange within 14 days of purchase.
  • All merchandise must be returned with a sales ticket.
  • All merchandise returned for refund or exchange must be presented in its original condition as purchased. (Do not remove tag, etc.)
  • Take proper precautions to keep garment from becoming soiled, stained, wrinkled, torn, etc.
  • All defective claims must be made within 60 days of purchase.
  • Most legitimate defects will quickly appear after only a few wearing cycles.
  • Always promptly examine merchandise for any flaw or defect.
  • Absolutely no refund or exchange will be granted for ties and/or cufflinks.
 
Shipping Policy

  • Free ground shipping with purchase of $100 or more.
  • There will be a $10 shipping and handling fee with every purchase under $100.
 
Privacy Policy
Teena Hicks Company is committed to maintaining the privacy of its users.

This Privacy Policy describes the Teena Hicks Company practices for gathering, storing, using and disseminating information. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms and conditions set forth below, please do not use or access the Teena Hicks Company services. By accepting this Privacy Policy, you expressly consent to the use and disclosure of your personally identifiable information as outlined below. This policy may be changed from time to time. All changes will be posted to this site and you are encouraged to periodically check back to this site for any changes to the privacy policy.

A. INFORMATION COLLECTION

If you are using the online site Teena Hicks Company we may collect personal information about you including billing and shipping addresses, credit card purchasing information, product information and product order information. In addition, Teena Hicks Company may also collect information about your buying history as well as third party comments regarding your buying behavior. Teena Hicks Company will collect any comments you may send to Teena Hicks Company and any information you may post to the Teena Hicks Company site. Teena Hicks Company may also collect information through the use of Cookies (as defined below). Teena Hicks Company collects personal information when you: (1) register with Teena Hicks Company, (2) become a Teena Hicks Company Client, (3) participate in the purchase of a product sold by Teena Hicks Company, (4) complete a checkout page for a product purchased from Teena Hicks Company, (5) provide comments or submit a problem to Teena Hicks Company or a Teena Hicks Company, (6) request information from Teena Hicks Company and provide your name or return contact information, or (7) respond to special offers, contests or surveys. As part of the registration or checkout process, you may be asked to provide contact and billing information and other personally identifying information. Providing some of the requested information is optional and Teena Hicks Company will indicate what information is required and what information is optional.

B. COOKIES

"Cookies" are data files that may be downloaded to your computer when you visit the Teena Hicks Company site or and permit the Teena Hicks Company server to identify your browser whenever you interact with the Teena Hicks Company site. Teena Hicks Company uses cookies to recognize repeat visits by users of its site and to collect information about its users' interactions with the Services. These cookies contain identification information that enables us to streamline your experiences using the Services. You may set your browser software to reject cookies, but you will be required to reenter your login information each time you access the Services, and you may not be able to optimize the features of the Services. In some cases, you will not be able to access Services if cookies are disabled.

C. INFORMATION IDENTIFYING PERSONALLY OF DISCLOSURE AND USE

1) Buying Process. If you are a Buyer and you are involved in a transaction with Teena Hicks Company, Teena Hicks Company will retain your information at Teena Hicks Company to support the transaction. If you are a Buyer, you are encouraged to review the privacy policies of Teena Hicks Company. You should contact Teena Hicks Company directly and review their privacy policies should you have questions concerning their use of your information such as, for example, communications you may or may not wish to receive.

2) Customer Support. Contact information provided by you in connection with problems, comments or requests is used only to respond to those problems, comments or requests and may be provided to Teena Hicks Company or third parties as necessary to respond to the comment, problem or request.

3) Marketing/Special offers/Solicitation from Teena Hicks Company. Teena Hicks Company may use registration information to provide updates, and other business purposes related to making available the features and functions of Services. Teena Hicks Company also may use registration information and checkout information to make you aware of new products or special offers or promotions. Teena Hicks Company will abide by requests from you (in accordance with the Section D below) to discontinue such use. If you are a Buyer: (i) you will receive such information as described in this Section C (3) only if you have opted to receive such information from Teena Hicks Company as part of your checkout process; (ii) you may opt out of receiving such information (if you have already opted in to receive it) by sending a request in accordance with Section D below.

4) Providing Your Information to Third Parties for Marketing/Solicitation. (i) If you are a Buyer, (1) Teena Hicks Company does not sell your information to third parties for purposes of marketing or soliciting you; and (2) To the extent that Teena Hicks Company has access to your personally identifiable information as a result of your buying, Teena Hicks Company may solicit or market to you in accordance with our policies. You should contact Teena Hicks Company directly and review their privacy policies should you have questions concerning their use of your information such as, for example, communications you may or may not wish to receive.

5) Buying History. Teena Hicks Company may use any information collected related to your buying history.

6) Other Disclosures. Teena Hicks Company may disclose your personal information if required to do so by law or if Teena Hicks Company has a good faith belief that such disclosure is necessary to protect and/or defend the rights and interests of Teena Hicks Company. Teena Hicks Company may, as permitted by applicable law, disclose your personally identifiable information to third parties in connection with an investigation of fraud, infringement, piracy or other unlawful activity and you expressly authorize Teena Hicks Company to make such disclosures.

7) Domestic and International Use. All personally identifying information collected by Teena Hicks Company may be used in the United States or if the Services are undertaken by a foreign Teena Hicks Company customer.

8) Merger or Acquisition. If Teena Hicks Company is merged or acquired by another entity, personally identifiable information may be transferred to such entity as a part of the merger or acquisition.

D. REVIEW AND MODIFICATIONS TO YOUR PERSONALLY IDENTIFYING INFORMATION.

If you are a Buyer and either (i) you have created a buyer profile, or (ii) you opted to receive marketing information from Teena Hicks Company (see Section C(3) above), you may access, modify, remove, correct or update your personal information by contacting Teena Hicks Company as set forth in Section H below. Teena Hicks Company may retain transactional history in order to document a transaction you may have had with a Teena Hicks Company. You should contact Teena Hicks Company directly in order to access, modify or update your personal information with them.

E. LINKS TO OTHER SITES

As a part of the Services, Teena Hicks Company provides links to web sites operated by third parties. Teena Hicks Company is not responsible for the information collection or privacy practices or the content of those third party sites.

F. SECURITY

Teena Hicks Company stores personally identifiable information obtained through registration securely and considers it part of the assets of its business. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, Teena Hicks Company has put in place physical, electronic, and managerial procedures to safeguard and secure the information it collects online. However, data security is a constantly evolving art and science. You should consider any communication that you transmit to Teena Hicks Company (such as data, questions or answers, comments, or suggestions) as non-confidential, and agree that Teena Hicks Company will not be liable or responsible if information that belongs to you is intercepted and used by an unintended recipient.

G. CHILDREN

Teena Hicks Company uses reasonable efforts not to collect, use or disclose individually identifiable information from children under the age of 13. The Services are not targeted at children, and children may not register for any of the Services.

H. FURTHER INFORMATION

If you have any questions about anything in this Privacy Policy or about collection of personally identifiable information, or information generally, please contact Teena Hicks Company as follows: Teena Hicks Company 210 Park Avenue, Suite 220  Oklahoma City, OK 73102 Phone:405-235-4800 or E-mail at teenahicks@coxinet.net

You may also use the above contact information if you think any information about you is inaccurate, incomplete, or if you want to change the sort of information about you that Teena Hicks Company may have collected.

Section Headings. The section headings contained herein are for reference purposes only and shall not in any way affect the meaning or interpretation of this Agreement.

This Privacy Policy was last revised on June 26, 2008.

 
 
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